Return Policy,refund policy

Return & Refund Policy

Cancelling Orders (Before Delivery)

Please refer to our cancellation and return policies below for details.

All orders canceled within 2 hours of purchase will be eligible for a full refund.

All orders canceled within 2 to 12 hours will be eligible for a 70% partial refund.

All orders canceled within 12 to 24 hours wlll be eligible for a 50% partial refund.

All orders can't be canceled after 24 hours.

Return Policy

We have a 7 businss day return policy, which means you have 7 business days after receiving your item to request a return if we made the wrong.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.By the way, you need to pay the shipping fee.

To start a return, you can contact us at service@allaboutsuit.com at first. Please note that returns will need to be sent to the following address,. Items sent back to us without first requesting a return will not be accepted.

Room 203, Building 3, Ideal Home, Changjiang Road, High-tech Zone, Suzhou，Jiangsu，China.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@allaboutsuit.com

Exchange Policy

Since all our clothing is custom-made, we generally do not accept exchanges. However, if the clothing has defects due to our fault (the defects must be caused by the factory or seller), with the customer's consent, we can make a new one and resend it to the customer, and the original clothing does not need to be returned.

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Return & Refund Policy