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  • Company Information

    Customer Service

    Shipping Guide

    Allaboutsuit.com custom made and deliver men's suits, tuxedos with various shipping methods for different customers to choose. In order to satisfy all customers' requirements, most of our suits and tuxedos are made to order. This means it takes time for us to tailor your suits and then we also need about 3-7 days to ship it to you. Therefore, if you need enough time to match accessories with your gorgeous tuxedos, we suggest that your orders had better been placed at least one month before your party time.

    Handling time / Tailoring time of our products:
    14-21 Days (Rush orders please contact service first.)
    Shipping time / Delivery time for delivery company:
    DHL: 3-7 Days (For remote areas of certain countries, time will be 1-3 days longer.)
    Eshipping: 7-10 Days (Rarely Used)
    Aramex: 7-10 Days (Rarely Used)

    Shipping Fees:
    Usually, shipping to United States, United Kingdom, Canada and Australis is free. Also for most countries and regions, such as european countries and asian countries, we will not charge shipping fees. But if it is a remote country or region for the transportation industry, we will charge a portion of shipping fee.
    Whether or how much freight is required for a specific country, we have made a detailed explanation on the order submission or payment page. If you have any objections to the freight, please contact our customer service first instead of paying directly.
    Customer Service:
    Email: service@allaboutsuit.com
    Whats App: +8618862146704
    Or you can leave us a message on Instagram @allaboutsuitofficial
    Moreover, livechat on the website is also available for online chatting or offline message.
    But if the weight of your order far exceeds our shipping range, and it is not suitable to use our existing express delivery methods. Then we will have a dedicated customer service staff contact you to communicate with customers what express delivery method is used to transport the goods.

    Rush order service is available for most of tailored suits online! All suits with this service can be done within 8-12 days of tailoring time (not including shipping time) and is a non-refundable fee of US$ 40. Not all styles can be rushed- if it does not list it as an option on the paroduct page, we cannot rush it. 

    We have cooperation with many express companies, such as DHL, Eshipping, Aramex and EMS. We will choose the best, fastest and safest express delivery method for customers based on the amount of your order, the country where you are located, and customs policies. It takes about 3-7 days for DHL to deliver to you. And for the Eshipping, Aramex and EMS, usually it will take about 7 days or more.

    Thank you immensely for your patience and understanding.
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